Sandler Training Calendar
October 2015
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Event Listings for October 2015
PC: The Sandler Rules
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10/01/2015 8:00 am
10/01/2015 10:00 am
PC: The Sandler Rules
David Sandler set out to learn as much as he could about human behavior and along the way developed the Sandler Rules and Insights. We’ll delve into some of them and discuss what they mean and how we can use them in our sales process.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:00 am
David Sandler set out to learn as much as he could about human behavior and along the way developed the Sandler Rules and Insights. We’ll delve into some of them and discuss what they mean and how we can use them in our sales process.
PC: The Sandler Rules
Add to Calendar
10/01/2015 8:00 am
10/01/2015 10:00 am
PC: The Sandler Rules
David Sandler set out to learn as much as he could about human behavior and along the way developed the Sandler Rules and Insights. We’ll delve into some of them and discuss what they mean and how we can use them in our sales process.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:00 am
David Sandler set out to learn as much as he could about human behavior and along the way developed the Sandler Rules and Insights. We’ll delve into some of them and discuss what they mean and how we can use them in our sales process.
SCC: Building Realtionships
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10/07/2015 2:30 pm
10/07/2015 4:30 pm
SCC: Building Realtionships
In this session, we’ll examine different communication preferences to improve understanding and communication with both internal and external customers. Using the D.I.S.C. behavioral profile, we start by examining the four quadrants and our own preferences. We will learn the differences of the four styles, how to quickly identify a person’s dominant style, and the basis of communicating with each style. Once identified, we can modify our styles to our customers’ to facilitate optimum communication.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
2:30 pm - 4:30 pm
In this session, we’ll examine different communication preferences to improve understanding and communication with both internal and external customers. Using the D.I.S.C. behavioral profile, we start by examining the four quadrants and our own preferences. We will learn the differences of the four styles, how to quickly identify a person’s dominant style, and the basis of communicating with each style. Once identified, we can modify our styles to our customers’ to facilitate optimum communication.
SCC: Building Realtionships
Add to Calendar
10/07/2015 2:30 pm
10/07/2015 4:30 pm
SCC: Building Realtionships
In this session, we’ll examine different communication preferences to improve understanding and communication with both internal and external customers. Using the D.I.S.C. behavioral profile, we start by examining the four quadrants and our own preferences. We will learn the differences of the four styles, how to quickly identify a person’s dominant style, and the basis of communicating with each style. Once identified, we can modify our styles to our customers’ to facilitate optimum communication.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
2:30 pm - 4:30 pm
In this session, we’ll examine different communication preferences to improve understanding and communication with both internal and external customers. Using the D.I.S.C. behavioral profile, we start by examining the four quadrants and our own preferences. We will learn the differences of the four styles, how to quickly identify a person’s dominant style, and the basis of communicating with each style. Once identified, we can modify our styles to our customers’ to facilitate optimum communication.
PC: Cold and Warm Call Techniques
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10/08/2015 8:00 am
10/08/2015 10:00 am
PC: Cold and Warm Call Techniques
Cold (and warm) calls are seldom a favorite things to do. In this sessions you will why traditional cold calling methods simply do not work and techniques that will get you results.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:00 am
Cold (and warm) calls are seldom a favorite things to do. In this sessions you will why traditional cold calling methods simply do not work and techniques that will get you results.
PC: Cold and Warm Call Techniques
Add to Calendar
10/08/2015 8:00 am
10/08/2015 10:00 am
PC: Cold and Warm Call Techniques
Cold (and warm) calls are seldom a favorite things to do. In this sessions you will why traditional cold calling methods simply do not work and techniques that will get you results.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:00 am
Cold (and warm) calls are seldom a favorite things to do. In this sessions you will why traditional cold calling methods simply do not work and techniques that will get you results.
SSL: Understanding Your People
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10/09/2015 8:00 am
10/09/2015 10:30 am
SSL: Understanding Your People
Using Transactional Analysis, DISC styles, I/R Theory and general communication tools we'll understand ourselves and others better to improve our interactions.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:30 am
Using Transactional Analysis, DISC styles, I/R Theory and general communication tools we'll understand ourselves and others better to improve our interactions.
SSL: Understanding Your People
Add to Calendar
10/09/2015 8:00 am
10/09/2015 10:30 am
SSL: Understanding Your People
Using Transactional Analysis, DISC styles, I/R Theory and general communication tools we'll understand ourselves and others better to improve our interactions.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:30 am
Using Transactional Analysis, DISC styles, I/R Theory and general communication tools we'll understand ourselves and others better to improve our interactions.
SCC: Crafting Questions
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10/14/2015 2:00 pm
10/14/2015 4:00 pm
SCC: Crafting Questions
Much of a customer service representative day is spent answering other people’s questions. What we may not give as much thought to is how, and why, we should ask questions. Well-crafted questions can cut through smoke and mirrors, help to clarify our customers’ thinking, and get us to the right solutions more directly than passively answering questions. In this session you’ll learn to ask questions assertively to take control.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
2:00 pm - 4:00 pm
Much of a customer service representative day is spent answering other people’s questions. What we may not give as much thought to is how, and why, we should ask questions. Well-crafted questions can cut through smoke and mirrors, help to clarify our customers’ thinking, and get us to the right solutions more directly than passively answering questions. In this session you’ll learn to ask questions assertively to take control.
SCC: Crafting Questions
Add to Calendar
10/14/2015 2:00 pm
10/14/2015 4:00 pm
SCC: Crafting Questions
Much of a customer service representative day is spent answering other people’s questions. What we may not give as much thought to is how, and why, we should ask questions. Well-crafted questions can cut through smoke and mirrors, help to clarify our customers’ thinking, and get us to the right solutions more directly than passively answering questions. In this session you’ll learn to ask questions assertively to take control.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
2:00 pm - 4:00 pm
Much of a customer service representative day is spent answering other people’s questions. What we may not give as much thought to is how, and why, we should ask questions. Well-crafted questions can cut through smoke and mirrors, help to clarify our customers’ thinking, and get us to the right solutions more directly than passively answering questions. In this session you’ll learn to ask questions assertively to take control.
PC: Making the First Minutes Count — Every Time
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10/15/2015 8:00 am
10/15/2015 10:00 am
PC: Making the First Minutes Count — Every Time
Discover the key factors to building rapport. Most salespeople put 100% of their effort into the 7% factor. Learn about the other 93% and, more important, how to build credibility and trust quickly. Identify exactly what to listen for in the prospect’s initial reactions — and how to respond. Learn a low-key way to seize the initiative and take leadership of the buyer-seller-dance, all the while making your prospect feel comfortable. Learn how to earn your toughest prospect’s respect in the first minutes. Understand how to communicate with your prospect quickly.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:00 am
Discover the key factors to building rapport. Most salespeople put 100% of their effort into the 7% factor. Learn about the other 93% and, more important, how to build credibility and trust quickly. Identify exactly what to listen for in the prospect’s initial reactions — and how to respond. Learn a low-key way to seize the initiative and take leadership of the buyer-seller-dance, all the while making your prospect feel comfortable. Learn how to earn your toughest prospect’s respect in the first minutes. Understand how to communicate with your prospect quickly.
PC: Making the First Minutes Count — Every Time
Add to Calendar
10/15/2015 8:00 am
10/15/2015 10:00 am
PC: Making the First Minutes Count — Every Time
Discover the key factors to building rapport. Most salespeople put 100% of their effort into the 7% factor. Learn about the other 93% and, more important, how to build credibility and trust quickly. Identify exactly what to listen for in the prospect’s initial reactions — and how to respond. Learn a low-key way to seize the initiative and take leadership of the buyer-seller-dance, all the while making your prospect feel comfortable. Learn how to earn your toughest prospect’s respect in the first minutes. Understand how to communicate with your prospect quickly.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:00 am
Discover the key factors to building rapport. Most salespeople put 100% of their effort into the 7% factor. Learn about the other 93% and, more important, how to build credibility and trust quickly. Identify exactly what to listen for in the prospect’s initial reactions — and how to respond. Learn a low-key way to seize the initiative and take leadership of the buyer-seller-dance, all the while making your prospect feel comfortable. Learn how to earn your toughest prospect’s respect in the first minutes. Understand how to communicate with your prospect quickly.
SCC: Up-Selling & Cross-Selling
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10/21/2015 2:00 pm
10/21/2015 4:00 pm
SCC: Up-Selling & Cross-Selling
One of the greatest services we can do for our prospects and customers is in a selling role. Prospects and customers alike depend on us to bring new information, new ideas, problem solving tactics and added value to our products by helping them make good buying decisions.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
2:00 pm - 4:00 pm
One of the greatest services we can do for our prospects and customers is in a selling role. Prospects and customers alike depend on us to bring new information, new ideas, problem solving tactics and added value to our products by helping them make good buying decisions.
SCC: Up-Selling & Cross-Selling
Add to Calendar
10/21/2015 2:00 pm
10/21/2015 4:00 pm
SCC: Up-Selling & Cross-Selling
One of the greatest services we can do for our prospects and customers is in a selling role. Prospects and customers alike depend on us to bring new information, new ideas, problem solving tactics and added value to our products by helping them make good buying decisions.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
2:00 pm - 4:00 pm
One of the greatest services we can do for our prospects and customers is in a selling role. Prospects and customers alike depend on us to bring new information, new ideas, problem solving tactics and added value to our products by helping them make good buying decisions.
PC: Up Front Contract (UFC) + Sales Template = Effective Outcomes
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10/22/2015 8:00 am
10/22/2015 10:00 am
PC: Up Front Contract (UFC) + Sales Template = Effective Outcomes
Do you worry you are wimping out on UFCs and/or Clear Future during sales calls? Does your “next step” give your prospect too much room to wiggle out? Do you have a multi-call or complex sales cycle? Learn how a genuine conviction to UFCs and the use of a sales template can help.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:00 am
Do you worry you are wimping out on UFCs and/or Clear Future during sales calls? Does your “next step” give your prospect too much room to wiggle out? Do you have a multi-call or complex sales cycle? Learn how a genuine conviction to UFCs and the use of a sales template can help.
PC: Up Front Contract (UFC) + Sales Template = Effective Outcomes
Add to Calendar
10/22/2015 8:00 am
10/22/2015 10:00 am
PC: Up Front Contract (UFC) + Sales Template = Effective Outcomes
Do you worry you are wimping out on UFCs and/or Clear Future during sales calls? Does your “next step” give your prospect too much room to wiggle out? Do you have a multi-call or complex sales cycle? Learn how a genuine conviction to UFCs and the use of a sales template can help.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:00 am
Do you worry you are wimping out on UFCs and/or Clear Future during sales calls? Does your “next step” give your prospect too much room to wiggle out? Do you have a multi-call or complex sales cycle? Learn how a genuine conviction to UFCs and the use of a sales template can help.
SCC: Understanding Customer Behavior
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10/28/2015 2:00 pm
10/28/2015 4:00 pm
SCC: Understanding Customer Behavior
Understanding our customers is central to helping them with their problems. Part of a deeper understanding is to understand the language and tonality they’re using and where it’s coming from. To be a business person on the frontline we need a slight edge to better connect with people. The study of transactional analysis and how it adapts to the business world gives us that slight edge.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
2:00 pm - 4:00 pm
Understanding our customers is central to helping them with their problems. Part of a deeper understanding is to understand the language and tonality they’re using and where it’s coming from. To be a business person on the frontline we need a slight edge to better connect with people. The study of transactional analysis and how it adapts to the business world gives us that slight edge.
SCC: Understanding Customer Behavior
Add to Calendar
10/28/2015 2:00 pm
10/28/2015 4:00 pm
SCC: Understanding Customer Behavior
Understanding our customers is central to helping them with their problems. Part of a deeper understanding is to understand the language and tonality they’re using and where it’s coming from. To be a business person on the frontline we need a slight edge to better connect with people. The study of transactional analysis and how it adapts to the business world gives us that slight edge.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
2:00 pm - 4:00 pm
Understanding our customers is central to helping them with their problems. Part of a deeper understanding is to understand the language and tonality they’re using and where it’s coming from. To be a business person on the frontline we need a slight edge to better connect with people. The study of transactional analysis and how it adapts to the business world gives us that slight edge.
PC: Do You Look Like You Belong?
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10/29/2015 8:00 am
10/29/2015 10:00 am
PC: Do You Look Like You Belong?
Meeting with the president of a larger company is different in many ways. The most important impression you must make is for the president to feel that you belong in his office. In this session, Lorraine will highlight the differences and nuances of those meetings so you learn what TO DO and what NOT TO DO.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:00 am
Meeting with the president of a larger company is different in many ways. The most important impression you must make is for the president to feel that you belong in his office. In this session, Lorraine will highlight the differences and nuances of those meetings so you learn what TO DO and what NOT TO DO.
PC: Do You Look Like You Belong?
Add to Calendar
10/29/2015 8:00 am
10/29/2015 10:00 am
PC: Do You Look Like You Belong?
Meeting with the president of a larger company is different in many ways. The most important impression you must make is for the president to feel that you belong in his office. In this session, Lorraine will highlight the differences and nuances of those meetings so you learn what TO DO and what NOT TO DO.
13 Columbia Circle, Albany NY
matt.scarchilli@sandler.com
MM/DD/YYYY
8:00 am - 10:00 am
Meeting with the president of a larger company is different in many ways. The most important impression you must make is for the president to feel that you belong in his office. In this session, Lorraine will highlight the differences and nuances of those meetings so you learn what TO DO and what NOT TO DO.